DILLON SCHOOL DISTRICT FOUR

JOB DESCRIPTION

TITLE:         COMPUTER TECHNICIAN / NETWORK ENGINEER

QUALIFICATIONS:

• Bachelor or Associate degree in Information Technology.
• Demonstrated knowledge of Active Directory and Windows Servers.
• Demonstrated knowledge of SQL/Oracle databases.
• Programming experience (html, JavaScript, vbscript).
• Certification in technology repair (A+ certification desired) and/or equivalent job experience required.
• Three – five years’ experience in the field of Information Technology.

REPORTS TO: Director of Technology and Information Systems

SUPERVISES: If applicable, as designated by Board, Superintendent, or School Administrator

FUNCTION: To respond and be the first level of support for all technology hardware, software, server and network related problems.

PERFORMANCE RESPONBSIBILTIES:

• Performs required maintenance on all computer systems
• Performs troubleshooting to correct hardware and software issues
• Maintains the integrity of the inventory system by checking all equipment in and out of the system
• Supports Interactive whiteboards in the classroom (Promethean desired)
• Supports network cabling, fiber, and switches
• Completes all request for assistance via the District ticketing system
• Assists with district telecommunications systems
• Assists with two way video systems
• Ability to ask questions and listen to end users in order to understand the issue and reply with an explanation in a clear and understandable way
• Ability to communicate verbally and in writing
• Ability to install, configure, and upgrade computer hardware, peripherals and software
• Ability to read and understand technical documentation
• Ability to support wireless infrastructure (Meraki desired)
• Ability to work independently in solving problems
• Ability to work with people
• Knowledge of Active Directory
• Knowledge of basic computer hardware and peripherals
• Knowledge of basic networking concepts, devices and security
• Knowledge of Cisco switching
• Knowledge of common Internet Browsers
• Knowledge of common multimedia software applications and tools
• Knowledge of common open-source software applications
• Knowledge of E-Mail software (MS Outlook and Office 365)
• Knowledge of educational and business software applications in order to support staff and students
• Knowledge of firewalls
• Knowledge of Internet filtering software
• Knowledge of Microsoft Office Suite
• Knowledge of SCCM
• Knowledge of server operating systems (Microsoft Server 2008/2012)
• Knowledge of Windows xx (Enterprise preferred)
• Knowledge of WSUS
• Transportation is required to perform job functions

TERMS OF EMPLOYMENT:            240 days

LAST UPDATED:                              8/28/2018

DISCLAIMER STATEMENT

This job description is not intended as a complete listing of job duties. The incumbent is responsible for the performance of other related duties as assigned/required.

NOTE: The above job description reflects the general requirements necessary to describe the principle functions or responsibilities of the job identified and shall not be interpreted as a detailed description of all work requirements that may be inherent in the job, either at present or in the future.