QUALIFICATIONS:

Bachelor or Associate degree in Information Technology
Essential knowledge in Active Directory and Windows Servers
Essential knowledge in the proper installation and support of network components, electrical components, and other components
Skilled in the programming, installation, maintenance, and operation of network devices, servers, personal computers, network operating systems, and software applications
Certification in technology repair (A+ certification desired) and/or equivalent job experience required
At least one years’ experience in the field of Information Technology

REPORTS TO: Director of Technology and Information Systems

SUPERVISES: If applicable, as designated by Board, Superintendent, or School Administrator

FUNCTION: To respond and be the first level of support for all technology hardware, software, server and network related problems.

PERFORMANCE RESPONBSIBILTIES:

Knowledge of SQL (preferred)
Knowledge of basic computer programming (preferred)
Knowledge of PowerSchool (preferred)
Knowledge of EdFi (preferred)
Knowledge of Windows xx (Enterprise preferred)
Knowledge of server operating systems (Microsoft Server)
Maintaining computer networks including mainframes, VPNs, routers and other physical hardware
Implement data security systems such as firewalls, virus protection software and data backups
Basic knowledge of educational and business software applications in order to support staff and students:
Knowledge of Microsoft Office Suite
Common Internet Browsers
E-Mail software (MS Outlook and Office 365)
Common multimedia software applications and tools
Performs troubleshooting (which may include Internet research and vendor contact) to correct computer hardware and software malfunctions
Basic knowledge of Cisco switching
Knowledge of basic networking concepts, devices and security
Ability to communicate verbally and in writing
Ability to work with people
Ability to work independently in solving problems
Transportation is required to perform job functions

TERMS OF EMPLOYMENT: 240 days

LAST UPDATED: 11/6/2024

DISCLAIMER STATEMENT

This job description is not intended as a complete listing of job duties. The incumbent is responsible for the performance of other related duties as assigned/required.

NOTE: The above job description reflects the general requirements necessary to describe the principle functions or responsibilities of the job identified and shall not be interpreted as a detailed description of all work requirements that may be inherent in the job, either at present or in the future.